Exemptions from the prescription charge

A patient’s exemption status applies at the time of dispensing. Any time a patient makes a declaration that they are exempt from paying an NHS prescription charge, pharmacy staff must ask them to sign a declaration and produce evidence. Pharmacies must advise the person claiming exemption from prescription charges, where evidence is required but not provided, that the NHS undertakes checks to verify that such persons are eligible for free prescriptions. This is a legislative requirement of terms of service The National Health Service (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013 under paragraph 7.

Prescription charge exemption category (form v.0522) (EPS code)	Who is exempt?	Proof required	How to apply for exemption
A. is 60 years of age or over or is under 16 years of age (unless your date of birth is printed on the form) EPS code 0002	Patients of 60 years of age or over and patients under 16 years of age.	Where a computer-generated date of birth is not present proof of age should be provided e.g. driving license, passport or birth certificate.	N/A
B. is 16, 17 or 18 and in full time education EPS code 0003	Patients aged 16, 17 or 18 and in full-time education from an establishment such as a school, college, or university or similar, including home tutoring. Please note: Apprenticeships are not eligible. (However, patients may qualify for a HC2 certificate under the NHS Low Income Scheme.	Proof of age can be found on a child benefit award letter, birth certificate, passport or medical card and proof they are a full-time student can be obtained from the patient’s school, college, university or local education authority (LEA).	N/A
D. Maternity exemption certificate EPS code 0005	Expectant mothers or those who have given birth in the last 12 months and in possession of a valid Maternity Exemption (MATEX) certificate. Patients in possession of a valid MATEX who have had a miscarriage, stillborn birth or an abortion/termination can continue to use their MATEX certificate until it expires.	Possession of a valid Maternity Exemption (MATEX) certificate. Pharmacies may be presented with one of the following types of MATEX certificates: Digital certificate Paper certificate More information can be found on the NHS Help with Health Costs website. NHSBSA has an exemption checking service to allow individuals to check if they hold a MATEX certificate and confirm if it is still valid to use. Please note: Patients who are pregnant or have given birth in the last 12 months without a valid maternity exemption certificate are NOT entitled to free NHS prescriptions.	Doctors, midwives or health visitors can apply online or by submitting an FW8 application form. The FW8 must be signed by both the patient and healthcare provider. Completed original FW8 must be sent to: NHS Business Services Authority Maternity Exemption Certificates Bridge House 152 Pilgrim Street Newcastle upon Tyne NE1 6SN For more information on MATEX patients can speak to NHS Help with Heath Costs: 0300 330 1341
E. Medical exemption certificate EPS code 0006	Patients with certain medical condition(s) or physical disability as listed in Part XVI of the Drug Tariff in possession of a valid medical exemption certificate.	Possession of a valid medical exemption certificate. Please note: Patients with qualifying condition(s) without a valid medical exemption certificate are not entitled to free NHS prescriptions. NHSBSA has an exemption checking service to allow individuals to check if they hold a valid medical exemption certificate.	Patients should speak to their GP or doctor who will complete and submit an FP92A. Practitioners can order FP92A application forms and return envelopes from the Primary Care Support England portal. For more information on medical exemption certificates patients can speak to NHS Help with Heath Costs: 0300 330 1341
F. Prescription prepayment Certificate (PPC) EPS code 0007	Patients in possession of a valid Prescription prepayment certificate (PPC) at the point of dispensing. Please note: A PPC can be valid for either 3 months or 12 months, depending on the type of PPC purchased.	Possession of a valid PPC. Pharmacies may be presented with one of the following types of PPCs. Digital certificate Paper certificate Click here for more information on PPCs. NHSBSA has an exemption checking service to allow individuals to check if they hold a PPC and confirm if it is still valid to use.	Patients can purchase a PPC: Online from NHS Help with Health Costs By contacting the PPC helpline on 0300 330 1341 From a pharmacy registered to sell PPCs
W. HRT only prescription prepayment certificate EPS code: 0020	Patients in possession of a valid HRT prescription prepayment certificate (HRT PPC). Please note: An HRT PPC is valid for 12 months.	Possession of a valid HRT PPC. Pharmacies may be presented with one of the following types of PPCs. Digital certificate Paper certificate Click here for more information on HRT PPCs.	Patients can purchase a PPC: Online from NHS Help with Health Costs By contacting the HRT PPC helpline on 0300 330 2089 From a pharmacy registered to sell PPCs
G. Prescription exemption certificate issued by Ministry of Defence EPS code 0008	Patients holding a valid war pension exemption certificate and in possession of an NHS prescription for items prescribed for their accepted disablement.	Possession of a war pension exemption certificate. Please note: Items prescribed for the accepted disablement should be issued on a separate form from those that are not.	A war pension exemption certificate can be obtained from Veterans UK: Helpline: 0808 1914 218 Address: The Treatment Group, Veterans UK, Ministry of Defence, Norcross, Thornton, Cleveleys FY5 3WP
L. HC2 (full help) certificate EPS code 0009	Patients in possession of a valid HC2 certificate. Note: Partners and any dependent children under 19 named on the claim will also be entitled to free NHS prescriptions while the certificate is valid. The names of any dependents are not printed on the HC2 certificate. Asylum seekers in possession of a  HC2 certificate are entitled to free NHS prescriptions. If an individual seeking asylum requires an urgent prescription before receiving a HC2 certificate the NHSBSA should be contacted on 0300 330 1343. See further guidance below.	Possession of a valid HC2 certificate. The NHSBSA has an exemption checking service to allow individuals to check if they hold a HC2 certificate and confirm if it is still valid to use. Please note: Possession of a HC3 certificate (partial help with health costs) does not provide any help towards the costs of NHS prescriptions.	Patients must complete the HC1 form, available from pharmacies, Jobcentres, GP practices and Citizens Advice. Pharmacies can obtain HC1 forms from PCSE via their online portal. HC1 forms can also be downloaded for printing or ordered from NHS Help with Health Costs website.  NHS Low Income Scheme helpline: 0300 330 1343. NHSBSA are trialling a new online NHS Low Income Scheme application process for patients who do not have capital/savings of over £6,000 and who must be either: a pensioner a student earning a wage receiving state benefits living in a care home
H. Income Support (IS) or Income-related Employment and Support Allowance (ESA) EPS code 0011	Patients who get or are included in an award for Income Support or Income-related Employment and Support Allowance (ESA). Partners (including civil partners) or any dependent under the age of 20 included in an award are also entitled to receive free NHS prescriptions.	Possession of a valid Income Support or Income-related Employment and Support Allowance (ESA) award notice or letter. Please note: Possession of contribution-based ESA, does not automatically entitle patients to help with their health costs.	Income Support – You can no longer make a new claim for Income Support. For more information see gov.uk/income-support. Income-related ESA – Patients can apply online or by contacting the Jobcentre Plus helpline: 0800 055 6688.
K. Income-based Jobseeker’s Allowance (JSA) EPS code 0012	Patients in receipt of income-based Jobseeker’s Allowance (JSA) or those included in an award for JSA – this could be the partner of or any dependent under 20.	Possession of a JSA award notice Please note: Possession of contribution-based JSA, does not automatically entitle patients to help with their health costs.	Patients can check if they are eligible and apply online  and go to an interview at their local Jobcentre Plus office.
M. Tax Credit exemption certificate (no longer valid from 6 April 2025) EPS code 0013	No longer a valid exemption from 6 April 2025. For more information see our website.	Prescriptions dispensed on or before the 5 April 2025 may still be claimed after 5th April 2025 with evidence of a valid Tax Credit claim on the date of dispensing.	To continue being entitled to free NHS prescriptions, patients must meet the Universal Credit criteria for help with health costs or qualify under another valid exemption reasons. Check NHSBSA website.
S. Pension Credit Guarantee Credit (including partners) EPS code 0014	Patients and their partners in receipt of Pension Credit (Guarantee Credit) paid on its own, or with Pension Credit (Guarantee Credit) with Savings Credit. Please note:  Patients receiving Pension Credit Savings Credit on its own, are not entitled to exemption but may be entitled through the Low Income Scheme.	Possession of a Patient Credit Guarantee Credit award letter. Please note: Possession of Pension Credit (Savings Credit), paid on its own, does provide any help towards the costs of NHS prescriptions.	Patients can apply online or speak to the Pension Credit claim line: 0800 99 1234
U. Universal Credit and meets the criteria EPS code 0016	Patients in receipt of Universal Credit, and in their most recent assessment period have earnings of: • £435 or less • £935 or less if their Universal Credit includes an element for a child, or if the patient has limited capability for work and work-related activity.The ‘most recent assessment period’ runs for a calendar month from the date of the Universal Credit claim.	Possession of a Universal Credit award notice or statement. Please note: Being in receipt of, or named on an award of, Universal Credit does not automatically entitle patients to help with their health costs. Entitlement to free prescriptions is dependent on the patient’s earnings for the most recent assessment period. For couples, the earning limit applies to the joint income of the patient and their partner.	Patients can check if they are eligible and apply online for Universal Credit or contact the Universal Credit helpline: 0800 328 5644

A new Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC) has been introduced. In February 2023, the Department of Health and Social Care (DHSC) announced that patients in England will be able to access cheaper Hormone Replacement Therapy (HRT) for menopause through a new HRT prescription prepayment certificate (HRT PPC). From 1 April 2023, patients who are not already exempt from NHS prescription charges will be able to purchase an annual HRT PPC for the cost of two single prescription charges. The Department of Health and Social Care (DHSC) has issued guidance on the HRT PPC at https://www.nhsbsa.nhs.uk/hrt-ppc-guidance.

The Government has decided that the cost of an HRT PPC will be equivalent to two single prescription charges in England.  From 1 May 2024, a single prescription charge is £9.90 per item and an HRT PPC will cost £19.80. An HRT PPC is valid for 12 months from the start date and covers an unlimited number of listed HRT medicines.

The HRT PPC can be used against any listed HRT medicine licensed for the treatment of menopause. The HRT PPC will be available to purchase through the NHS Business Services Authority (NHSBSA) website or from selected pharmacies.

The list of HRT medicines covered by the HRT PPC will be published in Part XVI of the NHS Drug Tariff from April 2023. The up-to-date HRT medicines list will also be available on the HRT PPC application page and the NHSBSA help with health costs page.

Click here to view Community Pharmacy England Briefing 008/23: FAQs to support DHSC guidance on the new HRT PPC (updated 5 April 2023).

Click here to view Community Pharmacy England HRT Prescription Prepayment Certificates (PPCs) webpage.

Asylum seekers in possession of a  HC2 certificate are entitled to free NHS prescriptions. If an individual seeking asylum requires an urgent prescription before receiving a HC2 certificate the NHSBSA should be contacted on 0300 330 1343. If the application has been processed, then a certificate number will be available which can be used to obtain a free prescription prior to receiving the paper certificate. This must be done by the individual themselves for confidentiality.

If a HC2 application has not been made or has not been received or processed, the individual should tick the ‘L’ box on the back of the prescription (HC2 full help certificate). The NHS England website directs that ‘Individual asylum seekers cannot be refused the service/medications by the provider (eg pharmacy or dental practice). The NHSBSA do however routinely undertake checks to verify that people are exempt from payment of NHS prescriptions charges to prevent and detect fraud or error. It is for the NHSBSA to decide whether or not individual cases should be investigated.’

HC2 certificates for asylum seekers normally last for 6 months (the expiry date is on the certificate) and a new application will need to be made at this point by filling in another HC1 form in advance of this date. If the asylum seeker is in receipt of section 95, the HC2 certificate will automatically be sent.

Asylum seekers in receipt of section 95 support will automatically receive a HC2 certificate and do not need to apply. If they haven’t received it 21 days following receipt of their section 95 grant letter they can contact the Migrant Help helpline for it to be followed up.

Those on section 98 or 4 support will need to complete a HC1 form. The HC1 form can be accessed in two ways by:

• completing the online HC1 form
• ordering a paper HC1 form.

For further information please contact:

NHSBSA:  0300 330 1343 or via the online form.

Migrant Help helpline: 0808 8010 503

Guidance to support HC2 application for asylum seekers can be found here.

A new prescriber endorsement FS for ‘free supply of sexual health treatment’ has been introduced. This enables prescribers to endorse prescriptions for STIs to indicate to dispensers that the patient should not be charged. The FS endorsement should not be manually added to the EPS dosage instructions field as this would not allow a pharmacy to supply any treatment for STIs free-of-charge against NHS prescriptions.

Click here to view Dispensing Factsheet: Prescriber ‘FS’ endorsement for free supply of sexual health treatment

Click here to view Community Pharmacy England’s briefing on the changes to the reverse of the prescription form which contains detailed information on FS.

Part XVI, Clause 10 of the Drug Tariff sets out the arrangements for charging of contraceptives.

Prescriptions for the following items are automatically exempt from prescription charges:

• spermicidal gels, creams, films and aerosols
• systemic contraceptive preparations listed in Part XVI
• contraceptive devices listed in Part IXA of the Drug Tariff.

However, there are some products, such as Co-cyprindiol 2000mcg/35mcg tablets, which whilst they do not appear in Part XVI, are sometimes used for contraceptive purposes. In this scenario, if the doctor has endorsed the prescription with “CC”, “OC” or the female symbol (♀) to make it clear that the item is for contraceptive use, the patient should not incur a prescription charge.

On 1 July 2016, pharmacy contractors will be required by their Terms of Service, before supplying the drug or appliance, to advise the person claiming exemption from payment of NHS prescription charges – where evidence is required but not provided – that NHS checks are routinely undertaken to verify that such persons are exempt from payment of NHS prescription charges, as part of arrangements for preventing or detecting fraud or error. It is up to pharmacy teams how this is done but it must be in “appropriate terms”. The legislative requirement is set out in paragraph 7 of the Terms of Service, which is available to view here.

Where appropriate, pharmacy staff should advise patients of the required certificates and how they might go about obtaining them (e.g. Medical Exemption Certificates required for patients suffering from diabetes, epilepsy etc. as well as exemption certificates on maternity grounds, low income, or Prescription Prepayment Certificates (PPC)).

If a valid certificate of exemption has been shown, for example a medical exemption certificate or pre-payment certificate, and noted on the PMR along with the certificate’s expiry date, it is not necessary to ask the patient to show proof again within the validity of that certificate. Patients claiming exemption because they receive Income Support or Jobseeker’s Allowance (income-based) should be asked to provide their evidence of entitlement on each occasion.

Where patients do not have evidence or where there is doubt over whether the evidence provided is appropriate, the “Evidence not Seen” box on the back of the prescription should be marked with an X by pharmacy staff. Pharmacy staff need not refuse to dispense items on the basis that the patient does not provide evidence of their entitlement to free prescriptions.

Patients are not required to make a signed declaration if:

• they are age exempt (and the patient’s age is computer printed on the front of the script);
• all items present on the prescription are ‘free-of-charge’;
• the prescription is for ‘Prisoners on Release’; or
• the prescription has been confirmed as exempt by the Real Time Exemption Checking (RTEC) system

Community Pharmacy England Briefing 032/16: NHS fraud checking notification (June 2016) includes our tips of key things to consider to make compliance with this new requirement a matter of routine.

Pharmacy contractors are in no way responsible for the accuracy of a patient’s declaration; this remains the responsibility of the patient. NHS Protect have a responsibility to check for prescription charge exemption fraud and patients found to have wrongly claimed for free prescriptions, could face a penalty charge and in some cases prosecution.  This applies even where the patient has a medical condition which qualifies for exemption, if the patient does not have a valid exemption certificate on the date the patient is asked to pay or complete the exemption declaration.

If a patient is unsure whether they are entitled to free prescriptions, pharmacy staff should advise the patient to pay for their prescription and provide them with an FP57 Refund form with information on how to claim a refund at a later date. Further information for patients can be found at www.nhs.uk/healthcosts.

Those in receipt of the following benefits are not eligible to claim for exemption from prescription charges in England:

• Contribution-based Jobseeker’s Allowance and Employment and Support Allowance paid on its own;
• Pension Credit (Savings Credit), paid on its own;
• HC3 certificate for limited help with health costs;
• Any benefit paid on its own and not listed on the back of a prescription (such as Disability Living Allowance, Personal Independence Payment or Incapacity benefit); and
• Asylum seekers – if supported by the National Asylum Support Service (NASS), NASS will automatically send a NHS Low Income Scheme HC2 certificate entitling them to help with health costs including free prescriptions. Patients can apply for support using the HC1 application form if needed.

For a full list of benefits that do not entitle patients to exemption from the prescription charge see Prescription Services website here.

In addition to the current endorsing information, pharmacy staff will also have to mark whether a prescription charge was levied for a prescription, and where relevant the prescription charge exemption category and whether evidence of exemption was seen. The exception to this is where the patient is age exempt and the patient’s date of birth is included in the electronic prescription message.

Pharmacy system suppliers have flexibility in the way they support pharmacists in entering this information, for instance if pharmacy staff have already recorded the details of a valid exemption certificate, e.g. a pre-payment certificate, the system could be set to pre-populate this information on the system – the pharmacy would still be required to collect the patients exemption declaration on the prescription or dispensing token where required.

See more at our EPS exemption page or in the factsheet below:

You can also visit the Help with Health Costs website here.

Q. Are young people aged 16, 17 or 18 on apprenticeships automatically exempt from prescription charges?

No. Whilst there is an exemption for those who are 16, 17 or 18 in full-time education, NHS Help with Health Costs have confirmed that apprenticeships do not qualify for free prescriptions. Full-time education means you must be receiving full-time instruction from a recognised educational establishment, such as a school, college or university.

However patients aged 16, 17 and 18 undertaking an apprenticeship who are on a low income are able to apply for help with their health costs using the HC1 form. If they are successful with their application, they will receive an HC2 certificate which would entitle the patient to receive free prescriptions.

More information on Help with Healthcare costs is available here.

Q. I have a prescription for a patient who was 59 when his prescription was written: however, the patient did not handover the prescription to be dispensed until they were 60. Is the patient age exempt from paying a prescription charge?

Yes, subject to the prescription still being within the period of validity. The reverse of a prescription says that entitlement to prescription exemption is based on the patient’s circumstances on the day they are asked to pay.  In this case, as the patient was over 60 when they entered the pharmacy to have their prescription dispensed, they would therefore be age exempt from paying a prescription charge.

For paper prescriptions, where the patient’s age is shown on the front of the prescription as “59” they would not be age exempt, unless their 60th birthday has taken place between the time of being provided with the prescription and making their declaration of exemption. The patient should sign the back of the prescription form to declare that they are indeed over the age of 60 on the day they are asked to pay.

For EPS prescriptions, your EPS system may auto-suggest an exemption category but you may need to override this, e.g. systems might use the date the Dispense Notification (DN) was sent and compare this with the patient’s:

• date of birth; or
• certificate validity period recorded into the PMR.

However, the date the DN was sent may be different to the date the patient was asked to pay, causing the need to override the exemption category suggested by the system. Please note: The printed patient’s ‘age’ on a prescription token or dispensing token may show the age at the time of the printing.

You can check the paid/exemption category currently applied onto an electronic prescription using your PMR system.

For further information on EPS exemptions, see cpe.org.uk/epsexemption

Q. A person has presented a prescription and made a declaration that they are exempt from paying a prescription charge. I have asked them to produce satisfactory evidence of such entitlement, but they do not have it with them. Do I need to do anything else apart from ticking the “evidence not seen” box on the prescription?

Yes. From 1st July 2016, the Terms of Service are amended to require pharmacy contractors, before supplying the drug or appliance, to advise the person who has been asked to provide the evidence of entitlement to exemption that NHS checks are routinely undertaken to verify that persons are exempt from payment of NHS prescription charges as part of the relevant arrangements for preventing or detecting fraud or error.

Q. How can I use my PMR system to check and amend EPS Release 2 exemptions to avoid switches and payment issues?

You can check the paid/exemption category currently applied onto an electronic prescription using your PMR system.

PMR systems should assist users by (1) preventing prescriptions being sent to the Pricing Authority unless an exemption category option has been selected; and/or (2) where needed, asking whether either, the ‘paid’ status is right, or, if instead, the category needs adjusting.

EPS prescriptions should also be able to have their exemption status amended at any time after claim notification has been sent, and the EPS prescription has been sent to the Pricing Authority, as long as the prescription’s relevant ‘5th of the month’ pricing deadline has not passed (see EPS five day window logic). NHS Digital has made amendments to the Spine to allow this functionality to be implemented and one PMR system already has this functionality available to users according to NHS Digital information.

For further information on EPS exemptions, see cpe.org.uk/epsexemption

Q. Are migrants automatically exempt for NHS prescription charges?

A. No, to be exempt from prescriptions charges they would need to be in possession of a valid HC2 (full help) certificate. The route of obtaining the HC2 (full help) certificate may depend on whether the migrant is classed under refugee or asylum seeker status.

Asylum seekers: Patients should  apply for support using the HC1 form.

Refugees: if supported by UK Visa’s and Immigration (UKV&I), NHSBSA will automatically send a HC2 (full help) certificate entitling refugees to help with health costs including free prescriptions. If they are not supported by UKV&I they would need to complete an  and state they are not supported.

If a patient is unsure whether they are entitled to free prescriptions, pharmacy staff should advise the patient to pay for their prescription and provide them with an FP57 Refund form with information on how to claim a refund at a later date. Further information for patients can be found at www.nhs.uk/healthcosts.

Q. Am I required to ask patients for evidence of their HRT PPC if they declare exemption from paying prescription charges for HRT medicines for this reason?

A. Any time a patient makes a declaration that they are exempt from paying an NHS prescription charge, pharmacy staff must ask them to sign a declaration and produce evidence. Pharmacies must advise the person claiming exemption from prescription charges, where evidence is required but not provided, that the NHS undertakes checks to verify that such persons are eligible for free prescriptions. This is a legislative requirement of terms of service The National Health Service (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013 under paragraph 7.

Q. Is a patient that has had a miscarriage exempt for NHS prescription charges?

A. A patient with a valid Maternity Exemption Certificate (MATEX) who has a miscarriage, abortion/termination of pregnancy or stillborn birth is entitled  to free prescriptions until their certificate expires. This is because patients may still require on-going medical treatment that requires medication to be prescribed on a FP10 prescription.

A patient who has given birth (including to a child registered as stillborn) within the last 12 months, can still apply for a certificate. However, patients who have miscarried but not yet applied for a MATEX are not be entitled to apply for a certificate.

Q. Do patients need make a declaration on prescriptions for contraceptives?

A. On new version of FP10 form (v. 1219)

Box X “was prescribed free-of-charge contraceptives” has been removed from the new prescription form (v.1219) and tokens because legislation does not require a patient to make a declaration or sign a form to receive free-of-charge (FOC) prescription items listed in the Drug Tariff (Part IXA Contraceptive Devices and Section 10 Part XVI ‘List of Contraceptive Drugs to be Dispensed Free of Charge’) or for items that are annotated ‘CC’. Ideally, prescribers should not include items classed as FOC on the same prescription form as a chargeable item. If, however, a prescription contains other items for which a charge should normally be levied, the prescription should be processed as either charge paid, or where appropriate, the relevant exemption category should be selected.

On older versions of FP10 form (v.0515)

Patients no longer need to mark box X “was prescribed free-of-charge contraceptives” and sign Part 2 of the prescription. Ideally, prescribers should not include items classed as FOC on the same prescription form as a chargeable item. If, however, a prescription contains other items for which a charge should normally be levied, the prescription should be processed as either charge paid, or where appropriate, the relevant exemption category should be selected (Box ‘X’ should not be ticked if a patient is exempt from charges for other reasons for example has a valid medical exemption certificate).EPS

Whilst category X is to be removed from the reverse of the new FP10 forms and Tokens, the EPS message code ‘X’ (0010) for “was prescribed free-of-charge contraceptives” will remain on EPS systems that usually display it. This message code remains on EPS systems because population of a message code field is mandatory before an EPS claim is submitted for payment to the NHSBSA.

Ideally, prescribers should not include items classed as FOC on the same prescription form as a chargeable item. If an EPS prescription includes a FOC contraceptive and another chargeable item, and the prescription is submitted with the “was prescribed free-of-charge contraceptives” category code ‘X’ (0010), a charge deduction will apply to the chargeable item even if the patient was exempt from prescription charges for other reasons, for e.g. has a valid medical exemption certificate. An EPS prescription of this type should be submitted with actual exemption reason which is applied at a form level rather than the item-level reason, “was prescribed free-of charge contraceptives”, for entitlement to free prescriptions.

Q. How do NHSBSA process NHS prescriptions for free-of-charge contraceptive?

A. The Drug Tariff (Part IXA and Part XVI) lists FOC contraceptive items which do not require a prescriber endorsement. Items prescribed for contraceptive purposes but not listed in the Drug Tariff need to be annotated by the prescriber with initials ‘CC’ or the female symbol (♀) so that a charge is not levied for any items so marked.  The NHSBSA automatically identify the FOC contraceptives listed in the Drug Tariff and those marked for contraceptive purposes accordingly, to ensure no prescription charges are deducted regardless of paid/exempt status declared by the patient.

Q. Do I need to request proof of a patient’s exemption status before I can dispense their prescription?

A. Pharmacy staff should ask to see evidence of patients’ entitlement to free prescriptions and check the expiry date on any certificates presented. Pharmacy staff need not refuse to dispense items on the basis that the patient does not provide evidence of their entitlement to free prescriptions. If t proof of exemption cannot be provided,  patient should be asked to sign and declare their stated reason for exemption and the pharmacy should mark the ‘Evidence Not Seen’ box on the form with a ‘X’.. Pharmacy contractors are required by their Terms of Service, before supplying the drug or appliance, to advise the patient claiming exemption from payment of NHS prescription charges – where evidence is required but not provided -that NHS checks are routinely undertaken to verify their entitlement to free prescriptions, as part of arrangements for preventing or detecting fraud or error. Patients can be signposted to NHSBSA’s eligibility checker to find out if they are entitled to free NHS prescriptions or use the NHSBSA’s exemption checking service to check if they hold a valid exemption certificate.  to check if they hold a valid exemption certificate.

If a patient is unsure as to whether they are entitled to free prescriptions or is waiting to find out if they are eligible, he/sheshould be advised to pay the prescription charge(s) and ask the pharmacy for a FP57 refund form. Patients can apply for a refund (within three months) if they can later confirm their eligibility for free prescriptions and are able to provide proof of exemption. Patients who claim free NHS prescriptions that they are not entitled to may face a penalty charge of up to £100.

Q. Are patients who receive incapacity benefits exempt from paying prescription charges?

A. No. A patient claiming incapacity benefits would not be exempt from paying a prescription charge. They would need to meet the other exemption criteria to be entitled to free prescriptions. Click here to view the eligible exemptions. Other ineligible reasons from prescription exemption charge include:

• Disability Living Allowance
• Personal Independence Payment
• Attendance Allowance
• Council Tax Benefit
• Housing Benefit
• New Enterprise Allowance
• Carer’s Allowance