Working with GP practice teams
Published on: 22nd July 2013 | Updated on: 22nd April 2025
Community pharmacy teams need to work closely with colleagues in GP practices in order to provide the best possible care for patients. Effective collaborative working is helped by GP practice and pharmacy teams understanding how their colleagues work on a day to day basis.
Read more about the Pharmacy team
There is a dedicated Community Pharmacy Contractual Framework (CPCF) settlement page on our website, which brings together essential information about the detail of the settlement, with links to helpful resources and articles.
Hypertension Case-Finding Service
Download the Briefing for general practice teams
Visit the Hypertension Case-Finding Service hub page on our website
Pharmacy First Service
We have a set of materials – including a video animation and infographic – explaining how GP practices can electronically refer into the Pharmacy First service.
The digital explainers have been developed to help increase understanding of the Pharmacy First service amongst GPs and practice teams. They are intended to offer an introduction to the service, explaining the logistics behind it and addressing any potential concerns.
These materials sit on our Pharmacy First: Information for GPs webpage.
Pharmacy Contraception Service
Download the Briefing for general practice and sexual health clinics (or equivalent) teams
Download the Pharmacy Contraception Service: What GPs need to know infographic
Visit the Pharmacy Contraception Service hub page on our website
Other Advanced Services
For information on other Advanced Services click on the following links:
Community Pharmacy England has a set of materials – including a leaflet and briefing – containing information about medicines supply, why pricing and availability issues may occur, and the work pharmacy teams do to support patients to access the treatment they need.
While the concessions system aims to mitigate the impact of supply or pricing challenges on pharmacy businesses, the persistent instability in medicines supply continues to be a major cause of concern for pharmacy owners, their teams, and their patients. Our resources aim to educate patients and prescribers about medicine supply issues.
These materials sit on the bottom half of our Medicines Supply and Price Concessions Resources webpage.
Pharmacy owners should talk to their local GP practices about the CPCF requirement for pharmacies to highlight the benefits of repeat dispensing/eRD to appropriate patients.
NHS England published Electronic Repeat Dispensing – Guidance in June 2015. This document clearly describes how eRD works and is aimed at commissioners and GP practice teams. Contractors may want to use the document in discussions with local GP practices about repeat dispensing/eRD.
The joint Community Pharmacy England/NHS Employers/BMA GP Committee guidance for GP practices on repeat dispensing may also be helpful to use in discussions.
NHS Digital has also developed a series of materials to boost the usage of eRD which contractors could highlight to GP practice teams:
- eRD webinars: A recorded eRD webinar;
- eRD learning module for pharmacy teams and GP practice staff; and
- eRD toolkit – This toolkit is suitable for pharmacy teams as well as GP practice staff. The toolkit includes a dispenser quick guide, full dispenser guide, presentation and patient text.
Clinical codes for GP practices
GP practices can use the following clinical codes to record patient consent for information sharing for the repeat dispensing/eRD service:
Patient consent given for repeat dispensing information transfer:
- CTV3 code: XaKRX
- V2 code: 9Nd3.
- SNOMED CT code: 416224003
Community Pharmacy England webpage – Joint working with GPs
For more information on this topic please email services.team@cpe.org.uk
