National Pharmacy Services
Published on: 25th April 2013 | Updated on: 7th April 2025
Other relevant pages and resources
CPCF services and Terms of Service – Important dates
Provide feedback on national pharmacy services
Providing clinical services via remote consultations and off-site
The following table summarises service specification/contractual provisions related to off-site provision of clinical services, i.e. provision away from the pharmacy premises and the provision of remote consultations, where the patient is not present on the pharmacy premises.
If you are considering, where permitted, off-site provision for any of the services or undertaking remote consultations, please first review the information on our service webpage and the service specification.
| Service | Is off-site provision allowed?
(Pharmacy staff face-to-face with the patient, but not on the pharmacy premises) |
Are remote consultations allowed from the pharmacy premises? (Pharmacy staff at the pharmacy with the patient elsewhere, via audio or video consultation) | Are remote consultations allowed from off-site? (Pharmacy staff are off-site, not at the pharmacy premises with the patient also being elsewhere, via audio or video consultation) |
| Appliance Use Reviews | Yes – read the information on our service webpage and the Secretary of State Directions for the detailed requirements related to off-site provision | Yes – read the information on our service webpage and the Secretary of State Directions for the detailed requirements related to remote consultations | No |
| Discharge Medicines Service | No | Yes – read the information on our service webpage and in the Terms of Service for the detailed requirements related to remote consultations | No |
| Flu vaccination service | Yes – read the information on our service webpage and the service specification for the detailed requirements related to off-site provision | Not applicable | Not applicable |
| Hypertension Case-Finding Service | Yes, on an occasional basis, where prior consent has been obtained from the Integrated Care Board. See further information on our service webpage and in the service specification | Not applicable | Not applicable |
| C-19 Lateral Flow Device
|
No
|
No | No |
| New Medicine Service | Yes, in a patient’s home. Read the information on our service webpage and the service specification for the detailed requirements related to provision in a patient’s home | Yes – read the information on our service webpage and the service specification for the detailed requirements related to remote consultations | Yes – read the information on our service webpage and the service specification for the detailed requirements related to remote consultations |
| Pharmacy Contraception Service | No | Yes – read the information on our service webpage and the service specification for the detailed requirements related to remote consultations | No |
| Pharmacy First Service | No | Yes, but with exceptions – read the information on our service webpage and the service specification for the detailed requirements related to remote consultations | No |
| Smoking Cessation Service | No | Yes – read the information on our service webpage and the service specification for the detailed requirements related to remote consultations | No |
| COVID-19 vaccination service | Yes, where NHS England provide consent to this – read the information on our service webpage and the service specification for the detailed requirements related to off-site provision | Not applicable | Not applicable |
| RSV and Pertussis Vaccination Service
|
No | Not applicable | Not applicable |
For more information on this topic please email services.team@cpe.org.uk
