Hypertension Case-Finding Service

Published on: 23rd August 2021 | Updated on: 7th August 2026

This page contains information about the Hypertension Case-Finding Service which was commissioned as an Advanced service from 1st October 2021.

In public-facing communications, the service is described as the NHS Blood Pressure Check Service.


Latest update

Service spec updated

NHS England has published an updated version of the Hypertension Case-Finding Service (HCFS) specification.

This revised version has been agreed by Community Pharmacy England and it contains a number of changes to the service requirements which were agreed as part of the 2025/26 CPCF negotiations.

Read the service specification

The changes to the service, come into effect on Thursday 3rd September 2026, providing pharmacy owners with four weeks’ notice of the changes to the service.

Read our new story announcing the publication


Click on a heading below for more information

Introduction

The 5-year Community Pharmacy Contractual Framework (CPCF) agreement reached in July 2019 included a plan to pilot case-finding for undiagnosed cardiovascular disease.

In 2020, NHS England commenced a pilot involving pharmacies offering blood pressure checks to people aged 40 years and over. In some pharmacies within the pilot, where the patient’s initial blood pressure reading was elevated, they would be offered ambulatory blood pressure monitoring (ABPM), which is the gold-standard for diagnosis of hypertension.

Following the initial findings of the pilot, the Department of Health and Social Care (DHSC) and NHS England proposed the commissioning of a new Hypertension Case-Finding Service, as an Advanced service, in the Year 3 negotiations.

The latest changes to the service announced in August 2026 are the second major update during the term of the service, with the previous service updates occurring on 1st December 2023.

The policy background

Cardiovascular disease (CVD) is one of the leading causes of premature death in England and accounts for 1.6 million disability adjusted life years.

Hypertension is the biggest risk factor for CVD and is one of the top five risk factors for all premature death and disability in England. An estimated 5.5 million people have undiagnosed hypertension across the country.

CVD is a key driver of health inequalities, accounting for around 25% of the life expectancy gap (27% in men and 24% in women) between rich and poor populations in England. Those in the most deprived 10% of the population are almost twice as likely to die as a result of CVD than those in the least deprived 10% of the population. Additionally, 60% of excess mortality for those living with severe mental illness can be attributed to preventable physical health conditions, such as heart disease.

Residents of the most deprived areas in England are 30% more likely to have high blood pressure (BP) compared to those in the least deprived areas. Community pharmacy BP monitoring has the potential to increase the detection of hypertension within local populations and is expected to positively impact health inequalities by targeting people who do not routinely see their GP or use other NHS services.

The NHS Long Term Plan committed the NHS to reducing morbidity and mortality due to CVD, tackling inequalities and a shift towards prevention strategies. It specifically stated that community pharmacy, in collaboration with other providers, will provide opportunities for the public to check on their health through tests for high BP and other high-risk conditions.

In February 2019, as part of the Cardiovascular Disease Prevention System Leadership Forum, NHS England published new national ambitions for the detection and management of the high-risk conditions. The ambition for hypertension is that 80% of the expected number of people with high BP are detected by 2029, and that 80% of the population diagnosed with hypertension are treated to target. At the time of publication of the NHS Long Term Plan, NHS England and Public Health England estimated less than 60% of people with hypertension had been diagnosed.

The aims of the service

The service aims to:

  • Identify people aged 40 years or older – or, in certain specified exceptional circumstances or at the discretion of pharmacy staff, people under the age of 40 – with high blood pressure (who have previously not had a confirmed diagnosis of hypertension), and to refer them to general practice to confirm diagnosis and for appropriate management;
  • Following signposting of a patient from their general practice, undertake clinic blood pressure measurements for adults who are aged 40 years and over, without a prior diagnosis of hypertension and who have not had their blood pressure checked in the last 5 years.
  • Offer ambulatory blood pressure checks to adults who are aged 40 years and over at the request of other healthcare professionals such as general practices, optometrists and dentists (generally following clinic checks done at other healthcare settings).
  • Promote healthy behaviours to patients.

Service specification and other documentation

The service has two stages – the first is identifying people at risk of hypertension and offering them a blood pressure measurement (a ‘clinic check’).

The second stage, where clinically indicated, is offering ambulatory blood pressure monitoring (ABPM). The blood pressure test results will then be shared with the patient’s GP practice to inform a potential diagnosis of hypertension.

Pharmacy owners opting to provide the service must undertake both stages of it, where clinically required, i.e. it is not possible to just undertake clinic BP readings and not ABPM.

The full service requirements are included in the service specification, which pharmacy owners must read before deciding whether to provide the service.

Download the service specification
This is the link to the updated service specification published on 6th August 2026. It comes into effect on Thursday 3rd September 2026.

The current service specification is available on the NHSBSA website (this applies to the service until 2nd September).

Service specification Annex A – Blood pressure check process flowchart

Service specification Annex B – Guidance on clinic blood pressure check

Service specification Annex C – Clinic BP flowchart

Service specification Annex D – ABPM flowchart

Briefing 016/26: Changes to Hypertension Case-Finding Service specification (August 2026)
This Community Pharmacy England Briefing highlights the main changes to the service announced in August 2026. However, it is important that all pharmacy owners and Responsible Pharmacists (who will be providing clinical supervision for the service) do also read the revised service specification.

Getting ready to provide the service

Pharmacy owners who are considering providing the service, should first read the service specification to ensure they are able to meet NHS England’s minimum requirements. These include:

  • Pharmacy owners must be satisfactorily providing all Essential Services and be compliant with the clinical governance requirements of the CPCF;
  • Notifying NHS England that they intend to provide the service by completion of an electronic registration declaration through the NHS Business Services Authority’s (NHSBSA) Manage Your Service (MYS) portal;
  • Engaging with local general practices and/or primary care network colleagues to make them aware the pharmacy is participating in this service.

Other requirements or matters that pharmacy owners should consider before providing the service are detailed below.


Distance selling premises (DSP) pharmacies

DSP pharmacies may only provide the service where it is delivered off the pharmacy premises (off-site).

Please read the information on the requirements for off-site provision below.


BP meters to be used in the service

As part of preparations to provide the service, pharmacy owners will need to purchase or rent equipment for each of the two stages of the service – Clinic blood pressure check and ABPM – unless they already have equipment which meets the required standards.

Equipment that is to be used in the service must be validated by the British and Irish Hypertension Society (BIHS):

BIHS Validated BP Monitors: Clinical, Policy, and Procurement Guidance

Points to note:

  • ABPMs must be reset for each service user;
  • To meet the service specification requirements, validation, maintenance and recalibration of both clinic blood pressure monitors and ABPM devices should be carried out periodically according to manufacturers’ instructions; and
  • Infection control measures and cleaning must be carried out as per the instructions of the manufacturer or supplier and in line with current infection control guidance.

Considerations before purchasing/renting equipment

Pharmacy owners may find it useful to refer to the Medicines and Healthcare products Regulatory Agency guidance on the purchase, management and use of blood pressure measurement devices and the Point of care testing in community pharmacies guide when selecting equipment for this service.

Before a decision is made about the purchase or rental of equipment, there are several considerations pharmacy owners may need to think through to ensure they have weighed up the additional requirements, implications and costs associated with provision of the service when using their selected equipment.

A non-exhaustive list of some of the considerations can be found below:

  • Are maintenance and training included in the purchase price?
  • If equipment is broken or being calibrated, does the supplier provide a spare whilst it is being repaired/calibrated?
  • Calibration versus replacement cost and the carbon footprint of both activities;
  • Frequency/cost of cuff replacement and other consumables;
  • Complexity of use – time taken to use (and explain use, in the case of ABPM);
  • For clinic meters, do they automatically take three measurements and flag irregular pulse (this feature is very beneficial, but optional)?
  • For ABPM, the usability of any inclusive software to support set up for the patient and interpretation of readings. Additionally, software and hardware compatibility with existing pharmacy IT systems needs to be considered, e.g. can you plug the meter into a USB port on a PC in the pharmacy; and
  • Insurance to cover accidental damage to either type of meter and to cover the theft or failure of a patient to return an ABPM.

Training requirements

To provide the service, pharmacy staff must:

  • Be familiar with parts of NICE guideline Hypertension in adults: diagnosis and management [NG136] relevant to the role they are undertaking within the service;
  • Have read and understood the operational processes to provide the service as described in the service specification; and
  • Have completed the recommended training on how to use the blood pressure monitoring equipment which should be provided by the equipment manufacturer/supplier.

A checklist to provide suggested actions that pharmacy staff can undertake to prepare to provide the service is available.

Download the Hypertension Case-Finding Service staff training checklist (Updated version coming soon)


Pharmacy team training

The whole pharmacy team can proactively promote this service and support with the recruitment of patients. Teams should be briefed on the service and coached on how to best approach people about the service. A pharmacy team briefing and a guide on how to recruit patients is available to assist pharmacy owners to engage and coach their team members.

Download the Community Pharmacy England Briefing for pharmacy teams on the service (Updated version coming soon)


Consultation room

Pharmacies (with the exception of DSP pharmacies) must have a consultation room that will be used for the provision of the service which meets the requirements in the Terms of Service. The consultation room should also comply with the following requirements:

  • When measuring blood pressure, the patient must be able to rest their arm on a table/bench at a suitable height; and
  • It must have IT equipment accessible within the consultation room to allow contemporaneous records of the consultations provided as part of this service to be made.

Provision of the service off-site

In agreement with the local ICB, potential patients may be targeted and the service could be provided off the pharmacy premises, such as areas not designated part of the registered pharmacy premises within supermarkets or large stores or in community locations such as community centres, sports grounds and places of worship.

Provision off the pharmacy premises, can only be undertaken with the prior consent of the ICB and is limited to a maximum of four days of provision each financial year (1st April to 31st March)*.

Pharmacy owners must seek approval by submitting a request for approval to the ICB using the request form set out in Annex F of the service specification.

The requirements which pharmacy owners must meet when making such an application and further information on the approval process are detailed in Annex F. This includes ensuring the location is appropriate for service provision (i.e. meets standards required by the General Pharmaceutical Council and that patient confidentiality can be maintained).

A risk assessment for the proposed location must be undertaken to identify and minimise risks to patient safety and the impact on wider pharmacy services. A copy of the risk assessment must be provided to the ICB as part of the approval request.

Off-site provision of the service must be under the supervision of an on-site pharmacist or pharmacy technician responsible for the delivery of the service. They must be linked and work closely with the Responsible Pharmacist and Superintendent Pharmacist through an appropriate written governance framework to ensure appropriate oversight of the service.

* The cap on the number of days of off-site provision applies to DSP pharmacies from 1st April 2027.


Standard Operating Procedure

Pharmacy owners must have a Standard Operating Procedure (SOP) for the service  which all staff participating in provision of the service must be familiar with and follow. SOPs must include the process for escalation of any clinical and non-clinical issues identified, signposting details, record keeping, equipment maintenance and validation, and staff training.

Various pharmacy support organisations provide template SOPs which their members can personalise for use in their pharmacy.


Select an IT system

Pharmacy owners must use an NHS-assured clinical IT system to make their clinical records and payment claims for the service.

These IT systems allow pharmacy staff to make a clinical record for the service and the data in the record will then be used by the IT system to populate a claim for payment within the NHSBSA’s MYS platform.

The transfer of data via the API will happen throughout the month, as data is entered into the IT systems. The service provisions will then be available to view in MYS from the 1st of the following month. For example, service provisions in December will be available to view in MYS on 1st January. Pharmacy owners will then need to log into the MYS platform to check that the data matches the details in their IT system, and they will then need to submit their claim for payment.

The full dataset for the Hypertension Case-Finding Advanced service can be found in Annex G of the service specification.

The NHS assured clinical IT system will also send messages containing the patient’s results to their general practice.

The following four IT suppliers have developed their systems to include functionality to support the service:

System and supplier
HxConsult (Positive Solutions)
Pharmacy Manager (Cegedim)
PharmOutcomes (EMIS)
Sonar health (Sonar informatics)

Pharmacy owners providing the service will need to consider which system they want to use and will then need to enter into a contract with that supplier.

Read more about the IT requirements for all CPCF clinical services


Engagement with local GP practices and/or PCN colleagues

Prior to provision of the service, pharmacy owners must engage with local general practices and/or PCN colleagues to make them aware the pharmacy is participating in this service.

A letter / email template to support pharmacy owners to notify GP practices that the pharmacy will be providing the service is available.

Download the GP letter/email service notification template (Updated version coming soon)

A briefing to provide information for general practice teams on the Hypertension Case-Finding Service is available to assist pharmacy owners to engage their local general practice colleagues.

Download the Community Pharmacy England Briefing for general practice teams (Updated version coming soon)


Pharmacy owner checklist

Once a pharmacy owner has decided they wish to provide the service, our implementation checklist will guide them through the steps they need to take to prepare to provide the service.

Download the pharmacy owner implementation checklist (Updated version coming soon)

Providing the service

Patient eligibility to receive the service

The service specification lists the inclusion and exclusion criteria for the service.


General practice signposting or referrals

Practices may want to signpost patients to the pharmacy for clinic checks (clinic blood pressure checks). The service can now only be used to provide clinic checks to adults aged 40 years and over without a prior diagnosis of hypertension who have not had their blood pressure checked in the last 5 years.

Where practices wish to use this facility, pharmacy owners should agree a local process with the practice by which this will work. There are no specific requirements set for this process and it could involve the practice agreeing that a specific list of patients can access the service or a cohort of patients could be specified.

General practices can also refer patients requiring ABPM, including those where a diagnosis of hypertension is already established; in this scenario it is recommended that this referral is made electronically to the pharmacy.

Download a GP practice referral template (Microsoft Word) (Updated version coming soon)

Download a GP practice referral template (Updated version coming soon)


Pharmacy blood pressure service finder tool

The service finder on the NHS website lets patients and healthcare professionals search for a pharmacy that provides blood pressure checks as part of the Hypertension Case-Finding Service. The tool also provides information on who is eligible for the service.

The blood pressure service finder


Promoting the service to patients

Pharmacy owners who will be providing the service can use a poster and, where facilities exist, digital marketing resources to advertise the availability of the service in the pharmacy.

Download the NHS poster

Download poster 1

Download poster 2

Download poster 3

Download poster 4

Download poster 5

Download poster 6

Download poster 7

Download the digital marketing resources

Download social media card 1

Download social media card 2

Download social media card 3

Download social media card 4

Download social media card 5

Download social media card 6

Download social media card 7

Download tweet templates

Small flyers to use on prescription bags, etc (Microsoft Word)

Template patient leaflet to promote the service (Microsoft Word)

Patient leaflet to promote the service

A checklist providing suggested actions that pharmacy owners can review to maximise promotion of the service is available.

Promoting the service checklist

A patient recruitment guide containing tips on how to successfully recruit patients using some of the insights from pilot sites is available as part of the briefing for pharmacy teams on the service.

Download the Community Pharmacy England Briefing for pharmacy teams on the service (updated version coming soon)

Community Pharmacy England patient-facing website to promote NHS pharmacy clinical services including the Hypertension Case-Finding Service


Patient advice

To further promote the service and support the provision of healthy lifestyle advice, pharmacy owners may consider the use of the Department of Health and Social Care (DHSC) and other patient support or charity organisations such as the British Heart Foundation to source educational materials to promote healthy behaviours, signpost to other services, and improve understanding about blood pressure.

To download or order resources including leaflets, posters, guides and resource packs for campaigns from the DHSC campaigns web pages the pharmacy will need to register on the DHSC Campaign Resource Centre website.

Register here

Below are links to some examples resources which may be appropriate to the healthy lifestyle advice offered as part of this service:

Organisation Resources

DHSC Campaign Resource Centre

Campaign resources which may be appropriate to support healthy lifestyle advice

  • Blood pressure – resources to help kick start our health to eat better and get active.

British Heart Foundation (BHF)

A range of publications (leaflets and booklets) and online content are referenced and can be ordered from the Information and support pages of the BHF website

Blood pressure UK

Blood pressure booklets, posters and awareness-raising materials.

 High blood pressure and how to lower it

Materials for raising awareness


Consent

Prior to undertaking a clinic check, the service should be explained to the patient, including the possibility of them being offered ABPM, and their verbal consent should be gained for the clinic check and recorded in the pharmacy’s clinical record for the service

Pharmacy owners also need to ensure that the patient is made aware that the following sharing of information will take place:

  • The sharing of information between the pharmacy and the patient’s general practice to allow the recording of the blood pressure reading in their GP practice record;
  • The sharing of information about the service with NHS England as part of service monitoring and evaluation; and
  • The sharing of information about the service with NHSBSA and NHS England as part of post-payment verification (PPV).

The General Pharmaceutical Council’s Guidance on Consent provides information on consent for pharmacy staff.


Taking blood pressure readings

All blood pressure checks should be carried out with consideration for the patient’s overall health. For example, if the patient has a clinic check and their blood pressure is in the normal range but they report other related symptoms, consider the use of National Early Warning Score (NEWS) 2 to determine the global clinical impression of the patient. Where required, patients may need referral to another healthcare provider.


Clinic blood pressure check

The first stage of the service is the provision of a blood pressure check (clinic check) in line with NICE guidelines.

A visual guide that can be used to support pharmacy staff providing this stage of the service is available below.

Download the clinic blood pressure guide (PDF)

The next steps in response to the clinic check results obtained are set out in the service specification with further information and actions listed in Appendix E.

Pharmacy owners are only allowed to claim for one clinic check per eligible patient (i.e. in line with the inclusion criteria) once in five years. Repeat blood pressure checks are out of scope of the service.

In exceptional clinical cases (as described in the service specification), one repeat blood pressure check may be warranted within a five-year period. Justification of the repeat check must be recorded in the clinical record and be available at the premises for PPV purposes.


ABPM provision

ABPM should be offered to patients, as set out in the service specification.

The following leaflet, which contains information about ABPM and what is involved, can be used to explain this part of the service to patients.

ABPM patient leaflet template (Microsoft Word)

ABPM patient leaflet template (PDF)

Where patients have had an initial clinic blood pressure check at other healthcare settings and have been referred for ABPM, where provided by the referring organisation, the clinic blood pressure reading undertaken at the other healthcare setting should be noted and documented, citing the setting where the initial clinic reading was taken. A clinic blood pressure measurement should not be repeated in the pharmacy. If a clinic blood pressure reading has not been provided as part of the referral for an ABPM, this should be noted in the clinical record.

When providing ABPM, pharmacy owners may wish to ask the patient to complete an equipment loan agreement.

Download a template ABPM loan agreement form (Microsoft Word)

During a consultation to fit an ABPM device and in line with the device’s instructions and the training provided:

  • Reset the ABPM.
  • Fit the ABPM to the patient.
  • Explain the functioning of the ABPM device to the patient.
  • Confirm that the patient understands that they need to stop any activity and rest when the cuff starts to inflate, and that the ABPM is set to take measurements every 30 minutes during waking hours (for example between 8am and 10pm).
  • A minimum of 14 readings are needed during the person’s usual waking hours to provide an accurate average reading. Best practice for most patients would, therefore, be to arrange ABPM appointments so patients are fitted in the morning (however there will be exceptions to this, such as people who work at night).
  • Although the average wake time ABPM is used to establish the blood pressure category, every effort should be made to encourage patients to wear the ABPM device for as long as possible to obtain wake and sleep time readings. For example, fitting the device in the afternoon and removing it in the evening may not provide sufficient readings to inform any diagnosis, taking into consideration failed readings, duration of wear and a patient’s circadian rhythm. Those who are fitted with an ABPM in the afternoon should be encouraged to carry on into the next day to obtain the appropriate number of wake hours readings. This allows the diagnosing clinician to view how blood pressure changes over the day and night.
  • Explain they must not get the ABPM wet therefore, baths and showers should be avoided during the monitoring period.
  • Arrange a follow up appointment to discuss the readings and return the equipment.

If a patient fails to attend for an ABPM appointment, the pharmacy team should make at least two attempts, on separate occasions, to contact the patient to rearrange the appointment within 7 days.

The patient’s GP practice should be notified on or after the 7th day of the patient’s failure to attend and they should be provided with the initial clinic blood pressure measurement.


Return of ABPM devices

When the patient attends the ABPM follow up appointment:

  • Retrieve the patient’s consultation data from the ABPM device in accordance with the manufacturer’s instructions;
  • Pharmacy staff must use the average value of at least 14 measurements taken during the person’s usual waking hours as the result of the monitoring.
  • Record the average waketime blood pressure readings in the consultation record; and
  • Based on the average waketime reading, the pharmacy staff should follow the relevant guidance in the service specification on the next steps for the patient. All readings (systolic and diastolic for daytime) and the full ABPM report should be shared with the patient’s general practice.

The next steps in response to the average waketime ABPM results obtained are documented in the service specification with further information and actions listed in Appendix E.

Where pharmacy staff, other than the pharmacist, have provided the service, the Responsible Pharmacist should be made aware of any patients exhibiting physical symptoms before the patient leaves the pharmacy.

Failure to attend after ABPM for discussion of readings and equipment return

Where a patient fails to attend a scheduled follow up appointment, the pharmacy team should make attempts to contact the patient to rearrange the appointment and return the equipment. If despite the pharmacy team making several attempts on separate occasions to contact the patient, the patient does not return to receive their ABPM results within five working days, the pharmacy staff should:

  • contact the patient’s registered general practice, to provide the initial clinic blood pressure result and notify the practice of the service user’s failure to attend following ABPM; and
  • Suspend provision of the Hypertension Case-Finding Service until the ABPM meter is retrieved or a replacement device is available.

Information for patients – Blood pressure readings

Blood pressure readings, including what the numbers mean, should be discussed with the patient and the appropriate next steps as detailed in the service specification (Annex G) should be completed.

Results should be provided to the patient in a format that best suits the patient. The patient may prefer to have their readings written on a printed leaflet, it may be completed electronically by the pharmacy staff and emailed to the patient or the patient may prefer to take a photo of their readings using their phone.

Download a patient leaflet to support provision of readings (Microsoft Word)

Download a patient leaflet to support provision of readings (PDF)


Healthy lifestyle advice

In line with the principle of making every contact count, pharmacy staff should encourage the patient to discuss their lifestyle/behaviours and appropriate lifestyle advice should be provided where applicable. Local initiatives and services that may assist the patient should be signposted.

Example resources which may be appropriate to support the patient or raise awareness are detailed in the above patient advice section.

Pharmacy owners should record any advice provided and any signposting in the clinical record. Where a patient is not registered with a GP practice, information should be provided to assist the patient to register with a practice.


Communicating with GP practices

Pharmacy owners must ensure that a notification of the provision of the service is sent to the patient’s general practice on the day of provision or on the following working day.

This will be sent as a structured message in real-time via the NHS assured IT system. If there is a temporary problem with the system, this should be sent via NHSmail or hard copy.

Details of when to make a referral based on the blood pressure reading are detailed in the service specification.

Details of the required information to be sent to the patient’s general practice based on the blood pressure reading are outlined in the service specification.


Record keeping and data management

Pharmacy owners must use an NHS approved clinical IT system to make their clinical records and payment claims for the service and to send messages containing the patient’s results to their general practice. The transfer of data to the MYS platform is via an API (Application Programming Interface) to the NHSBSA.

The information to be submitted via the API can be found in the service specification. When submitted to the NHSBSA, this data will be used for PPV and it will also be shared with NHS England to support evaluation of the service.

Clinical records of service provisions should be retained for an appropriate period, but for the purposes of PPV, reimbursement records must be kept for a period of three years after the service takes place to demonstrate service delivery in accordance with the service specification. As pharmacy owners are the data controller, it is for each pharmacy owner to determine what the appropriate length of time is, beyond three years that the clinical records are kept for. Decisions on this matter should be documented in the SOP and should be in line with Records Management Code of Practice for Health and Social Care.


Business continuity – service provision during IT issues

If a pharmacy owner’s chosen NHS approved clinical IT system fails, they may be able to utilise template forms to maintain provision of the service. Each clinical IT system provider should have developed template forms that can be used to assist with business continuity. Pharmacy owners should ensure they know where these template forms are situated on their chosen clinical IT system.

Where the clinical IT system is unavailable due to exceptional circumstances beyond the control of the pharmacy owner, then the record of service provision must be added to the clinical IT system as soon as possible after the clinical IT system becomes available again.


Withdrawal from the service

If the pharmacy owner wishes to stop providing the service, they must notify NHS England that they are no longer going to provide the service via the MYS platform, giving at least 30 days’ notice prior to the cessation of the service. The pharmacy owner may be asked for their reason for withdrawal from the service.

The service must continue to be provided for the duration of the notice period.

De-registration from the service will result in the pharmacy owner being unable to re-register for a period of four months from the date of de-registration.

Funding, claiming and payment

The following fees have been agreed for the service from 1st April 2025:

  • A set-up fee of £440
  • £10 for each clinic check
  • £50.85 for each ABPM provision

Claiming payment

Data from the NHS assured IT system will be submitted to the MYS portal via an application programming interface and will be used by the NHSBSA to populate a payment claim within the MYS portal.

The pharmacy owner needs to review this payment claim and then submit it. Claims for payment for this service should be made monthly, via the MYS portal and no later than three months from the claim period for the chargeable activity provided.

Where one or more bank holidays occur within the first five days of the following month, claims for payment should be submitted by the 6th of that month.

If the pharmacy owner fails to submit by this deadline, later submissions will be accepted, but only if made via MYS within three months of the date by which the claim should have been submitted.

Later claims will not be paid, unless the submission of a claim was delayed by IT issues outside the pharmacy owner’s control (such as issues with the NHS approved API system used by the pharmacy owner or with the MYS portal). Such claims will be accepted outside the usual grace period within twelve months of the date by which the claim should have been submitted. This is subject to the NHSBSA receiving evidence of the IT issue, and only if investigation finds that the evidence demonstrates that the IT issue was outside the control of the pharmacy owner, and it delayed the claim submission. If a pharmacy owner cannot confirm the API data in MYS as accurate, they should follow the instructions in MYS and contact their IT system supplier in the first instance.

If the pharmacy owner is commissioned to deliver any related services, e.g. the Pharmacy Contraception Service (incorporating BP clinic measurement), the pharmacy owner may not claim twice for the same activity.

Data will only be submitted by the NHS assured IT system for completed service provisions. For example, where a clinic check has been undertaken and an ABPM is required, which will be undertaken in the following month, the data for the complete service provision will be reported once both elements of the service (clinic check and ABPM) have been completed.

Payment

Fees for the service are included in the advance service fee payment scheme and these will be paid on the same date as the advance payment for dispensed prescriptions.

Frequently Asked Questions

Visit the Hypertension Case-Finding Service Frequently Asked Questions page for FAQs on the service requirements.

Webinar

Pharmacy owners and their teams can watch an on-demand recording of Community Pharmacy England’s January 2024 webinar on the re-launch of the Hypertension Case-Finding Service.

The webinar looked at how to make greater use of the whole pharmacy team and ways to maximise the number of eligible patients taking up ambulatory blood pressure monitoring (ABPM).

Watch the Hypertension Case-Finding Service webinar

Download the slides from the webinar

Provide feedback on national pharmacy services

At Community Pharmacy England, we are always keen to hear from pharmacy owners and their teams about how the provision of national pharmacy services is going, be that niggles with the way services are commissioned, a success story you want to share or something else.

Please click on the link below to share a success story where you have helped achieve a good outcome for a patient following a consultation for a national pharmacy service or to provide feedback on one of the services.

Provide feedback on national pharmacy services

 

For more information on this topic please email services.team@cpe.org.uk

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